Customer can raise a service request via their NhanceNow app by following the steps below:

  • Login to ¬†NhanceNow account via the app.¬†
  • Swipe to find the DX Card of the product/service to which you want the service request to be raised.
  • Once you have navigated to the required DX Card, tap on "Request" button to find the available services for the product/service.
  • Tap on the required service and fill in the required fields.

  • Tap "Submit" to submit the request.
  • The status of the request can be retrieved at "Request" section under "Open Requests" and "History" Tab. The former lists all open requests while the latter lists all closed requests.¬†
  • If you are a business owner, do have a look at the prerequisites to enable Service Request facility for your customers.

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