Nhance Now is molded keeping in mind different industries and verticals in which the post sales customer experience is very important. It is very obvious that the labels displayed in the Nhance Now web portal and mobile applications will need to be changed depending on the industry in each brand operate.
The 'Template' section under 'Settings' option in the left panel facilitates configuring Custom Labels.
On navigating to 'Template' section, on the left side all the label identifiers as in the app will be listed. In the field corresponding to each identifier, on the right, the required text can be entered and saved.