The 'Service Requests Report' gives the index of service requests existing in the system. You could draw the data between two dates for this report . The following steps will guide you on how to access and generate the report:
Login to your Nhance Now business account via Web admin portal.
Navigate to 'Reports' in left panel.
Click on 'Service Requests Report' link in the page that follow.
You could fix either of the two criteria to generate this report viz 'Created Date' or 'Last Response Date'.
Fill the data range by choosing the 'From Date' and 'To Date'.
Click 'Generate' to generate the report.
The report will have the following fields in it - Consumer Name, Mobile Number, Product Name, Request ID, Service Type, Created Date, Last Response Date, Resolved Date and Status.
You may export the generated data to PDF or xlsx format by clicking on Export button and choosing the required format.