The 'Service Requests Report' gives the index of service requests existing in the system. You could draw the data between two dates for this report . The following steps will guide you on how to access and generate the report:

  • Login to your Nhance Now business account via Web admin portal.

  • Navigate to 'Reports' in left panel.

  • Click on 'Service Requests Report' link in the page that follow.

  • You could fix either of the two criteria to generate this report viz 'Created Date' or 'Last Response Date'. 

  • Fill the data range by choosing the 'From Date' and 'To Date'. 

  • Click 'Generate' to generate the report.

  • The report will have the following fields in it -  Consumer Name, Mobile Number, Product Name, Request ID, Service Type, Created Date, Last Response Date, Resolved Date and Status.

  • You may export the generated data to PDF or xlsx format by clicking on Export button and choosing the required format. 

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